A Giant Bid That Shows How Tired the Giant Is
Oh, how the mighty have fallen.
This may seem like an odd way to characterize a company that just announced its willingness to plunk down $44.6 billion to make its first hostile takeover ever. A company that will probably generate somewhere around $60 billion in revenue when its fiscal year ends in June. A company whose market share in its two core products is still so high — despite recent inroads by a certain flashy competitor — that it qualifies as a monopoly.
But this is Microsoft we’re talking about, and if its proposed acquisition of Yahoo signals anything, it serves as a confirmation that Microsoft’s glory days are in the past. Having failed to challenge Google where it matters most — in online advertising — it has been reduced to bulking up by buying Google’s nearest but still distant competitor. In many ways, the company has become exactly what Bill Gates used to fear the most — sluggish, bureaucratic, slow to respond to new forms of competition — just as I.B.M. was when Microsoft convinced that era’s tech behemoth to use Microsoft’s operating system in its new personal computer.
The I.B.M. PC was introduced in the summer of 1981. Here we are nearly 27 years later, and Microsoft’s core product is still its operating system, now called Windows — that and its suite of applications, called Office, that run on Windows. They generate billions of dollars annually for the company. The most recent version of Windows, released almost exactly a year ago, has already been installed in 100 million computers. Yet in technology, 27 years is a lifetime, and there is a powerful sense that while it has spent enormous effort over the years protecting its monopoly, the world has passed it by. In particular, the technology world now centers on the Internet, where Google reigns supreme, and Microsoft has never succeeded in making serious inroads. Years ago, it started its own online service, MSN. It has made efforts to develop a search engine that could compete with Google’s. It has developed an advertising infrastructure to both place ads on other Web sites —another Google specialty—and to generate its own ad revenues. In every case, it has come up a day late and a dollar short. For instance, only 4 percent of Internet searches worldwide are done with Microsoft’s engine, compared with over 65 percent done with Google’s.
“Of its five major divisions,” said Brent Thill, the software analyst for Citigroup, “the online division is the only one that loses money. They are software engineers at Microsoft,” he continued, “and their DNA is very different from the DNA of someone who builds online assets. It’s just a different mind-set.”
Besides, the old strategies that once worked so well for Microsoft — strategies that worked when the world still revolved around Windows — have no place in this new world. In the mid-1990s, when Netscape posed a threat to Microsoft’s hegemony, Microsoft created its own competing browser, Internet Explorer, made it an integral part of Windows, and used its desktop monopoly to fight back. Eventually, Netscape was reduced to also-ran status — and the Justice Department took Microsoft to court on antitrust violations.
Today, Microsoft lacks both the weaponry and the nimbleness to compete with Google. Its operating system monopoly gives it no advantages in this battle. People can use Microsoft’s operating system and browser to get to the Internet — and to Google — or they can use Apple’s. It truly doesn’t matter. Meanwhile, with every new Internet fad, like the current frenzy over social networking, Microsoft is invariably caught flat-footed and has to race to just get a foot in the game. But that’s always the way it is when companies get big — and it is why real innovation always comes from small companies that don’t have a predetermined mind-set, or monopoly profits to protect.
Will the purchase of Yahoo — assuming it goes through, which is far from a foregone conclusion — be a game-changer for Microsoft? Anything is possible, I suppose. I spoke to a number of technology experts Friday who were convinced that it made some sense. Andy Kessler, the technology investor and writer, called it “a smart offensive move.” Mark Anderson, the president of Strategic News Service, said, “They are getting the No. 2 online guy in the ad business at a good time and a good price.” Rob Enderle of the Enderle Group told me that it was only a matter of time before somebody made a bid for Yahoo — “and it makes sense that it’s Microsoft.”
But let’s be honest here. Microsoft isn’t exactly buying a high-flier. Even after a Microsoft-Yahoo merger, Google would still have twice the search market of its competitor. Its ad placement service is superior to either Microsoft’s or Yahoo’s. And Yahoo has struggled enormously in the last few years. It, too, could have been early in social networking; its chat rooms could have lent themselves easily to something that might have rivaled Facebook. Just like Microsoft, it missed the opportunity. It is quite clearly a company that has lost its way, and the question of whether Microsoft can refocus into a viable Google competitor, well, let’s just say I’m dubious.
I also have to wonder about what Yahoo gets out of the deal — other than a premium for its depressed stock. “Does it help their brand?” asked Mark Mahaney, who covers Yahoo for Citigroup. “No. Does it give them better search technology? No. Does it give them a better ad sales force? No. I suspect this is the question being asked in Yahoo’s boardroom right now,” he added.
What was most striking to me Friday was Microsoft’s own expectations for the deal. To put it bluntly, they are awfully low. When I spoke to Yusuf Mehdi, Microsoft’s senior vice president for strategic partnership — and the man who had been driving much of its online efforts in recent years — he never once talked about crushing the competition, or even catching up.
A Yahoo deal, he told me, “will be good for consumers who want another search engine, Web publishers who want another ad placement service, and syndicated advertisers” — who also want a choice other than Google. He continued: “Because of Google’s heavy volume and its algorithms, they are a very efficient buy. But people are rooting for a credible No. 2. We got lots of calls today from Web sites and others saying, ‘We’re with you.’ ”
Was he really saying that Microsoft would be content as a “credible No. 2?” I had a hard time believing it. But when I pushed him on this point, he reiterated it. “Online advertising revenues are going to be $80 billion within a couple of years,” he said. (They’re about $50 billion now.) “That is going to mean a tremendous opportunity to all players. There has to be a place for another credible player.”
I think back to the fall of 2005, when Bill Gates visited The New York Times, and an editor asked him if Microsoft “would do to Google what you did to Netscape?”
“Nah,” laughed Mr. Gates, “we’ll do something different.” This ain’t it.
巨资收购显示(微软)巨人的疲态
“哦,霸主就是这样坠落的。”
用上述的形象来描绘微软似乎比较奇怪。破天荒地,微软耗巨资446亿美元开展它的第一次敌意收购。要知道,截至2007年6月结束的那个财政年度,微软的营收才是600亿美元左右。要知道,微软在两大核心产品的市场上的占有率是如此之高(撇开新近的几家小的竞争者不谈),以至于可以称之为垄断。
但是,这正是我们要谈论的微软。如果它对雅虎提出的收购要约能说明什么问题的话,只能说,这确认了微软风光不再的事实。因为无法对谷歌的在线广告业务构成挑战,微软只好诉诸于收购雅虎这家距谷歌最近但却仍旧落后许多的竞争对手。从许多方面来说,比尔.盖茨最担心的情况在微软都已经出现了:行动拖沓、官僚主义、对新的竞争反应迟缓,这些都像是当年的IBM。那个时候,微软说服了当时最庞大的科技巨人——IBM在其新型个人电脑中采用微软的操作系统。
IBM个人电脑于1981年夏天问世。27年后的今天,微软的核心产品依旧是它的操作系统(Windows),以及在操作系统上运行的应用套件(Office),它们给微软带来数十亿的年收入。最新版Windows在大约一年前发布,至今已有一亿台电脑安装了这款操作系统。然而,在高科技领域,27年几乎就相当于人的一辈子。我有一种强烈的感觉,即使微软在过去几年内拼尽全力想维护自己的垄断地位,这个世界已经把它抛在身后。特别是,当今的科技世界是围绕着互联网运转的,而谷歌正掌控着互联网。在这方面,微软从来就没有对谷歌构成过像样的威胁。若干年前,微软开始提供在线服务,即MSN。它也花费不少精力开发出与谷歌相抗衡的搜索引擎。它还开发了在线广告业务(谷歌的另一大强项)并从中获得收益。在任何一方面,它的脚步都要慢一步,盈利也都要少一些。比方说,全球互联网搜索只有4%是通过微软完成的,而谷歌的占有率却高达65%!
花旗集团的软件行业研究员Brent Thill说,“在微软的五块主要业务中,在线业务是唯一亏钱的。微软都是些软件工程师,他们的DNA不同于那些构建在线资产的人。两者的思路是截然不同的。”
再者,当整个世界围着Windows转的时候,微软的陈旧战略还是起作用的,但是这在新世界就行不通了。在上世纪90年代中期,网景(Netscape)构成了对微软霸权的威胁,微软就推出自己的互联网浏览器IE,并将其包装在Windows里面。这依然是用它在桌面软件上的垄断地位进行还击。最后,网景被逼得几乎窒息,这时司法部出面以触犯反垄断法的罪名将微软送上法庭。
现在,微软既没有子弹也没有速度与谷歌相竞争。在这场战役中,操作系统的垄断无法为它带来任何优势。人们可以一边使用微软的操作系统,同时访问互联网并使用谷歌(或者,他们还可以用Apple)。用什么其实都无所谓。与此同时,在每一波新的互联网浪潮中(比如时下流行的在线社交网络),微软都无一例外地赤脚迎战。为了能参与新的游戏,它不得不拼命地奔跑。但这正是公司变大以后会发生的事情。因为没有先入之见,也无需保护垄断利益,所以创新往往都是从小公司开始的。
假设收购成功(现在下结论恐怕还为时尚早),雅虎会给微软带来扭转局面的机会吗?我认为,一切都有可能。周五的时候,我跟一些技术专家聊了聊,他们确信这桩交易还是有点意义的。技术投资家兼作家Andy Kessler称之为“聪明的防守动作。”Strategic News Services的总裁Mark Anderson说,“微软是在正确的时候用正确的价位买下了业界的老二。”Enderle Group的Rob Enderle告诉我说,不管是谁要买雅虎,都只是时间问题。现在微软跳出来,这还是有意义的。
但是说老实话,微软并不是在买一家朝阳公司。就算是微软雅虎合并,谷歌在搜索引擎市场的份额也是竞争对手的2倍。它的广告排名业务也要远胜于微软或者雅虎。并且,雅虎过去几年一直都在苦苦煎熬。本来,它可以在社交网络上捷足先登,它的聊天室也可以帮它抗衡Facebook。和微软一样,它错失了机会。很明显,它已经找不着北了。关于微软是否让自己重新成为谷歌的有力挑战者的问题,我的答案是,我很怀疑。
另外,我也很怀疑雅虎到底可以从这笔交易中得到什么,除了对目前低迷股价的一部分溢价以外。我问花旗集团负责雅虎的分析员Mark Mahaney,“这有助于雅虎的品牌吗?”他说,“不会的。这会给雅虎带来更好的搜索技术吗?不会。这会给雅虎带来更好的广告销售团队吗?也不会。我想,这也正是雅虎的董事会在考虑的问题。”
最让我震惊的是雅虎在周五透露出来对这笔交易的期望。说得直接点,他们的期望简直太低了。当我跟微软负责战略合作的资深副总裁Yusuf Mehdi(最近几年他正在大力推动微软的在线业务)聊天的时候,他居然一次也没有提到压制竞争对手,哪怕是迎头赶上的事情。
他告诉我说,“收购雅虎这笔交易将对那些需要另一个搜索引擎的消费者有利,同样受益的还有那些需要另一个发布途径的网页发布者和广告商。他们都需要谷歌以外的选择。”他还说,“因为谷歌的巨大业务量和它们的运算方法,他们是很有效率的买家。但是人们自然而然地寻找可靠的市场老二。今天我们接到很多电话,来自许多网站的人说,‘我们是站在你们这一边的’。”
难道他真的在说,微软甘于“可靠的市场老二”的角色吗?这太难让我相信了。我又追问他这个问题,他重复说,“几年之内,在线广告业务将达到800亿美元的规模(目前大概是500亿美元左右),这对所有市场参与者来说都是巨大的机会。
我回想起2005年秋天的时候,比尔.盖茨造访了《纽约时报》。某个编辑问他,“微软会像对待网景一样对待谷歌吗?”
盖茨先生笑着说,“嗯,我们会用不一样的方法。”现在看来,好像并没什么不一样。
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微软巨人风光不再
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